By now you have created your organization, developed your QnA, and moved it from "Compose QnA" to "Review" to "Ready to Publish". Now it’s time to move through the voice platform process!


From the dashboard click on the “Channels” option on the left navigation bar.



Choose a business category for each voice platform, starting with either Google Assistant or Alexa, by clicking "Publish"under either platform. 


First, you will click the drop down arrow in the “Select a Business Category” box which will show a range of categories to choose from. These are the only categories either platform offers, so if you can’t find an exact match, choose the closest matching business category. 


Second, fill in your business invocation name.  An invocation name is how users will speak your business name on voice assistants. For example, "Alexa, launch Dave's Clothing Store," or "Alexa, ask Dave's Clothing Store what time do you open?" 

A few notes about choosing your invocation name... 

1) Think of the voice invocation similar to your online website domain name.  Once a name is claimed, it is gone.  

2) Your invocation name can be as short or long as you want, but think about ease of speaking.  It would be easier for your customers to launch "Dave's Clothing" rather than "Dave's Clothing and Accessories Specialty Store". Also note that there is more detailed process for a 1-word invocation name - the platforms may ask that you provide proof of ownership/trademark of that business name.

3) If there are multiple businesses in your town with your business name, it might be helpful to differentiate yourself.  Joe's Pizza is a great example.  There might be 3 or 4 Joe's Pizza restaurants in your town, so choosing an invocation name like Joe's on Main might be a great option.

When you have selected your Alexa or Google Assistant invocation name, click the "Check Availability" button to determine whether or not this domain name is taken already.


If the voice domain name is available, a verification window will pop up.

You can proceed to publishing by clicking "Publish".


If all of your channel requirements are complete, publishing will direct you to the Zammo subscription screen

Once a subscription has been purchased, your voice app will be submitted to the voice platforms for publication.
The Zammo team will keep you updated about your publication status each step of the way.

This process takes some time as the voice platforms perform a manual review of your data. We are currently seeing a response time from the platforms of anywhere from 2 days to 2 weeks. You will be notified by Zammo the minute each voice platform responds.